Reviewer Assignment Methods
When no reviewers can be assigned for a certification result due to a rule, alternative selection methods are tried in the configured order.
When creating a certification or choosing to Reassign Reviewers, Veza operators can assign all results to a one or more users, or auto-assign individual results. Certifications can be assigned to any of the following:
Reviewers: Certification results are all assigned to the listed users. Results can have more than one reviewer at a time.
User Managers / Resource Managers: Individual results are assigned to reviewers based on IdP metadata
Fallback Reviewers (list of users): Assigned as reviewers for results where a Manager or Owner cannot be found, or if a rule would prevent assignment.
Veza will use the following logic when assigning reviewers :
Reviewers are all candidates for assignment. User and Resource Managers are also candidates.
When no candidates are available or allowed for assignment, Fallback Reviewers become candidates.
If a self-review prevention or deny list rule prevents a candidate's assignment, the other specified Reviewers are assigned.
If all candidates are not allowed, Veza will try to assign alternate reviewers based on the selection method.
Selection methods
When a valid candidate does not exist, Veza can assign that reviewer's manager, fallback reviewers, the workflow creator, or a Veza local user with the administrator role.
The Veza Customer Success team can change this global setting to enable of the following selection_methods
. If the first selection method can find at least one allowed alternate reviewer, the user is assigned. Otherwise, the next selection method is attempted. Possible selection methods are:
REVIEWERS_MANAGER
| Assign the manager of the prevented candidate.CERTIFICATION_ALTERNATE_REVIEWERS
| Assign to the first valid Fallback Reviewer, for certifications created using auto-assignment.WORKFLOW_CREATOR
| Assign to the workflow creator.ADMIN
| Assign to an arbitrary local Veza admin user.
For example with the selection methods:
Veza will not assign the workflow creator or a system administrator as a fallback behavior. Instead, Veza will:
Assign the denied candidate's User Manager (if allowed).
Otherwise, assign the first valid Fallback reviewer.
Assign no reviewers for results where a valid manager or fallback reviewer does not exist.
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